Privacy Policy

1. Introduction

Welcome to XcelVote. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic voting platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account as an event organizer
• Cast votes on the platform
• Submit nomination applications
• Make payments for voting services
• Contact us for support

This personal information may include:

• Name and contact information (email address, phone number)
• Payment information (processed securely through third-party payment processors)
• Voting preferences and choices
• Profile photos and biographical information (for nominees)
• IP address and device information

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We use this information to improve our services and ensure platform security.

3. How We Use Your Information

We use the information we collect in the following ways:

• To facilitate voting and ensure the integrity of election processes
• To process payments and send invoices
• To communicate with you about your account, votes, or events
• To provide customer support and respond to inquiries
• To detect, prevent, and address fraud, security issues, or technical problems
• To analyze platform usage and improve our services
• To send you marketing communications (with your consent)
• To comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Event Organizers: When you participate in a voting event, your vote and associated information may be shared with the event organizer as part of the voting results
• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• End-to-end encryption for vote transmission
• Secure socket layer (SSL) technology for data transmission
• Regular security audits and updates
• Restricted access to personal information
• Secure payment processing through certified payment gateways

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Voting records are retained for audit and verification purposes as required by applicable regulations and our terms of service with event organizers.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information
• Correction: You can request that we correct any inaccurate information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Data Portability: You can request a copy of your data in a structured, commonly used format
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time
• Object to Processing: You can object to certain types of processing

To exercise any of these rights, please contact us at privacy@xcelvote.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

9. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

10. Third-Party Links

Our platform may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Ghana and choose to provide information to us, please note that we transfer the data to Ghana and process it there.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: